Dart's Mobile Detailing Last updated: September 14, 2026
 

Dart's Mobile Detailing ("we," "us," "our") operates dartsdetail.com. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit our website or book our mobile detailing services.
 

1. Information We Collect
 

Information you provide directly:

• Name, phone number, and email address

• Service address / location where the vehicle will be detailed

• Vehicle details (make, model, size, condition)

• Service and add-on selections, appointment date/time

• Payment information (processed through our payment and booking systems — we do not store full card numbers ourselves)

• Any messages you send us through the website, phone, text, or email

Information collected automatically:

• Basic website usage data (pages visited, browser type, device type) through our website platform (Wix)

• Approximate location data used to validate that your address falls within our service area and to calculate any distance-based surcharge
   

2. How We Use Your Information
 

We use the information we collect to:

• Schedule, confirm, and manage your appointment

• Calculate accurate pricing, including service-area and distance-based surcharges

• Send appointment confirmations, reminders, and updates by text message (SMS) or email

• Process payment for services rendered

• Respond to inquiries, quotes, and customer service requests

• Improve our website, booking process, and service offerings

• Market our services (e.g., promotional emails, texts, or social media), where permitted and where you have not opted out
   

3. Text Messages (SMS)
 

By providing your phone number and booking a service, you consent to receive appointment-related text messages (confirmations, reminders, arrival updates) from us. Message and data rates may apply. You can opt out of non-essential text communications at any time by replying STOP or contacting us directly.
 

4. Third-Party Services We Use
 

Our website and booking system rely on the following third-party services, which may process your information as part of delivering our services:

• Wix — website hosting, booking system, and e-commerce/order processing

• Google Maps (Geocoding API) — validating service addresses and calculating distance-based surcharges

• Twilio — sending appointment-related SMS notifications

These providers only receive the information necessary to perform their function (e.g., Google Maps receives the address you enter to confirm it's within our service area) and are subject to their own privacy policies and security practices.
 

5. Photos & Marketing Content
 

We may take before/after photos or videos of vehicles for quality control and marketing (e.g., social media, our website). We do not knowingly include identifying details such as license plates or personal property without consent. You may ask us not to photograph your vehicle at the time of booking or during your appointment.
 

6. Cookies & Website Data
 

Our website, built on Wix, may use cookies and similar technologies to operate the booking wizard, remember site preferences, and understand site traffic. You can control cookies through your browser settings; disabling cookies may affect some website functionality (such as the booking wizard).
 

7. How We Protect Your Information
 

We take reasonable steps to protect the personal information we collect, including relying on the security measures of our website and payment platforms. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
 

8. Data Retention
 

We retain customer and booking information for as long as needed to provide our services, maintain business records (e.g., invoicing, scheduling history), and comply with legal or tax obligations. Fleet/commercial account records may be retained for the duration of the business relationship plus a reasonable period afterward.
 

9. Your Choices
 

You can:

• Ask us what personal information we have on file for you

• Ask us to correct inaccurate information

• Ask us to delete your information, subject to any records we're required to keep for legal, tax, or accounting purposes

• Opt out of marketing texts or emails at any time

To make any of these requests, contact us using the details below.
 

10. Children's Privacy
 

Our services are intended for adults booking services for their vehicles. We do not knowingly collect personal information from children.
 

11. Changes to This Policy
 

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.
 

12. Contact Us
 

Questions about this Privacy Policy or how we handle your information can be directed to:

Dart's Mobile Detailing Phone: 508-808-2618 Email: dart@dartsdetail.com