Terms of service.

Last updated October 26, 2026

These terms cover your use of the Dart's Detail website, client app and detailer app. By booking a detail or using our apps, you agree to them.

Our service

Dart's Detail is a mobile car detailing business based in Framingham, Massachusetts. We come to you within our service area. Prices, services and service areas are shown in the app and can change.

Your account

You must be 18 or older to make an account. Keep your login to yourself and keep your contact details up to date. You're responsible for bookings made from your account.

Booking and payment

Cancellations and refunds

On the day

Inspection photos and damage

Your detailer takes photos before and after every job and notes any damage that was already there. If you think something was damaged during your detail, tell us within 48 hours. We'll review the photos and make it right if it was our fault.

Our promise

Not perfect? We make it right. If you're not happy with the work, tell us within 48 hours and we'll come back to fix it.

Gift cards

Gift cards are bought in the app and never expire. They can't be exchanged for cash, except where the law requires it.

Reviews and photos

Your ratings and reviews may be shown in our apps and on our website. We may share before and after photos of vehicles we've detailed.

Detailers

Our detailers are employees of Dart's Detail. The detailer app, pay levels and job rules are covered by your employment paperwork, and these terms apply to your use of the app.

Using our apps fairly

Don't misuse the apps, give false information, or harass our team or clients. We can close accounts that break these terms.

Limits of our liability

We take care with every vehicle. To the extent the law allows, our responsibility for any claim is limited to the amount you paid for that detail.

Changes

We may update these terms. If we do, we'll change the date at the top and let you know in the app for big changes.

Massachusetts law

These terms are governed by the laws of Massachusetts.

Contact us

Dart's Detail, Framingham, MA
dart@dartsdetail.com · (508) 808-2618